Author: Kerry Patterson
Edition: 1
Binding: Paperback
ISBN: 0071401946
Edition: 1
Binding: Paperback
ISBN: 0071401946
Crucial Conversations: Tools for Talking When Stakes Are High
- Business
- Self-Help
- Crucial Conversations
- Kerry Patterson, Al Switzler
- Joseph Grenny, Ron McMillan
Learn how to keep your cool and get the results you want when emotions flare.. Download books Dealing with the Tough Stuff: How to Achieve Results from Crucial Conversations (Paperback) for free.
How to handle difficult discussions in the workplace Packed with practical and pragmatic suggestions and methods for dealing with the tough stuff at work, this unique and helpful book features simple diagnostics, models, and processes that you can put to use immediately. The author team shares their years of research and experience so that you can benefit from their case studies and examples, all of which are aimed at increasing the confidence of anyone working in a management or leadership role. You'll discover how the science of human behaviorboth verbal and nonverbalplays an enormous role when handling conflict situations and you'll learn how to apply a variety of tools, tips, and strategies when leading critical conversations with empathy and assertiveness. Explains why avoiding dealing with the tough stuff at work can be so costly for managers, staff, and, ultimately, the business Features methods and strategies that have been backed by contemporary theory and tested and trialed with thousands of participants Zeroes in on ways to uncover the root cause of difficult behavior Shares advice for finding the best way to be assertive in any situation Reveals techniques for depersonalizing conflict and avoiding language that causes conflict
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening . Download Crucial Conversations from rapidshare mediafire 4shared
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
The 'New York Times' and 'Washington Post' bestseller that changed the way millions communicate ' 'Crucial Conversations'] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.'--from the Foreword by Stephen R. Covey, author of 'The 7 Habits of Highly Effective People' 'The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations.'--Mark Victor Hans
Crucial Conversations: Tools for Talking When the Stakes Are High (School Library) Kerry Patterson Product code : 9781417664474 Format :Hardback 235 pages Category :Family/Relationships Published :01 June 2002 Condition :Brand new, unused SYNOPSIS Offers techniques for communicating effectively in difficult and important situations to achieve positive results. Please contact us if you require any further information on this item. Thank you. payment shipping We prefer Paypal and immediate paymen
Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition, ISBN-13: 9780071775304, ISBN-10: 0071775307
CRUCIAL CONVERSATIONS, ISBN-13: 9780704345249, ISBN-10: 0704345242
Free Crucial Conversations Download
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. You can download Crucial Conversations pdf for free. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening
